... problems affecting everyday working life

The following support services are available to help you with any issues affecting your everyday working life or with professional or personal concerns. There is no prescribed course of action – you can decide for yourself which service you would like to contact first.
Generally speaking, it is a good idea to first seek advice from your peers and colleagues or contact the secretariat. Depending on the issue, your supervisor may also be the right person to provide initial counsel. In many cases, a solution can be found at this level.
Of course, you may also contact one of the institutional support services directly. A conversation will be often enough to clarify your concerns. If further steps are necessary, you will need to provide evidence of the case and be prepared to discuss the matter with your superior or supervisor, or the person with whom there is a conflict. In case a complaint requires further clarifications or measures, formal proceedings are usually initiated.
While all information is generally treated in confidence, in some cases it will be necessary to confront the individuals in question with the facts of a complaint.
 

Support services

Student and mid-level faculty associations

  • GESS Who ETH Student Association for Humanities, Social and Political Science
  • VSETH Umbrella organisation of all students at ETH Zurich
  • ASST Association of Scientific Staff of D-GESS
  • SWISH Society for Women in Social Sciences and Humanities
  • AVETH The Association of Scientific Staff at ETH Zurich

Human resources

  • HR consulting D-GESSYour HR partner for the departments of Humanities, Social and Political Sciences (D-GESS) and Mathematics (D-MATH).
  • Consulting and coaching: This service is open to all employees at ETH Zurich and encompasses the following areas: personal development and further education, coaching and conflict management, organisational and team development, occupational social consulting as well as discrimination and sexual harassment.
  • Information on employment: The website “All about employment” offers all relevant information concerning employment at ETH Zurich.

Equal opportunities, sexual harassment, parenthood, work-life balance

  • Equal!Committed to offering every ETH member the same opportunities to study, do research and work successfully at ETH Zurich.
  • external pagekihz Offering childcare services for Zurich’s institutions of higher learning (University of Zurich and ETH Zurich). Caring for and educating our children is a joint concern for researchers, policy-makers and families alike. Kihz daycare facilities also offer flexible, mobile solutions including holiday activities.

Psychological support

Further support services

  • Staff Commission of ETH Zurich The Staff Commission represents the interests and concerns of the administrative and technical staff in dealing with the Executive Board of ETH Zurich. It is the main support service for workplace problems. It offers advice and mediation; the Staff Commission itself, however, does not conduct arbitrations.
  • SSHE The Safety, Security, Health and Environment (SSHE) department is responsible for safety and security as well as the health of ETH members. SSHE advises members on how to deal with risks and hazards in order to protect people, infrastructure and the environment, and takes part in the implementation of measures in this area.
  • Legal Office: The Legal Office is a staff unit within the President’s area and reports to the Secretary General. It advises the Executive Board, the central bodies of ETH Zurich as well as the departments and other units on legal issues.
  • Ombudspersons and trusted intermediaries: The role of the ETH ombudspersons and confidants is to ensure the rights of ETH members are upheld in the event of conflicts. They have an oversight function to ensure the quality of administrative and scientific processes at ETH and work independently of the ETH administration.
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